Release2026-11-04

Adobe CX Enterprise Coworker is now available inside ChatGPT, Claude, Databricks Genie, Gemini for business and Microsoft Copilot. Amazon Quick, IBM and Snowflake will follow. New MCP connectors let teams plug Coworker into partner tools without custom work. Global systems integrators are using Coworker to build industry-specific agentic solutions. Agencies are adding their own IP and tools to Coworker for joint clients. Coworker uses Model Context Protocol and Agent2Agent standards. It lets marketers plan, orchestrate and optimize customer experiences across AI platforms. It offers data analysis, audience forecasting and journey optimization. It resolves conflicts and improves planning and project management. Adobe says it helps teams drive better business outcomes.

What changed

CX Enterprise Coworker was limited to Adobe's own platforms.

What it unlocks

Running Adobe CX Enterprise Coworker workflows inside ChatGPT, Claude, Databricks Genie, Gemini for business and Microsoft Copilot.

What you need to act on it

  • an existing Adobe CX Enterprise Coworker license
  • access to one of the listed AI platforms

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