Research2026-10-15

Forrester defines a marketing AI agent as software acting for a marketer. It must be marketing-focused, autonomous, responsible, goal-oriented and execute multiple tasks. Forrester calls this the MARGE framework. Agentic marketing is the broader concept of using such agents. Forrester will publish research mapping vendors and offering adoption guidance. It will also release an audit tool for marketers to assess their own agents.

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