Forrester predicts fewer than 10% of enterprises will use autonomous agents across apps by 2027. Interoperability standards remain immature for cross-system agents. Digital sovereignty will drive a 20% rise in enterprise software localization. Data localization laws and sovereign cloud mandates will increase costs. AI consumption pricing will backfire for three major business app vendors. Organizations will favor cheaper platforms they already own. Leaders are urged to govern outcomes rather than individual applications. They should prioritize high-value, well-governed use cases with human oversight. Investments in data quality, interoperability, and governance are recommended. The figures come from a Forrester survey.
- <10% of enterprises will use autonomous agents across apps
- 20% increase in enterprise software localization
- 43% of private cloud decision-makers keep apps on-premises
- 59% of public cloud decision-makers cite sovereignty as vendor determinant
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