Salesforce replaced its sales and service packaging with three new editions. Core, Advanced and Max now apply to Agentforce Sales, Service and Industries. Each tier bundles AI agents, Slack, embedded analytics, data security and the Premier Success Plan. Core lists at $195 per user per month and Advanced at $395. Max stays at $550, the same price as the earlier Agentforce 1 Edition. Existing Agentforce 1 customers can move to Max at no extra cost. Each tier carries a set allowance of Flex Credits for running agents. Industry edition pricing takes effect later in the fall. Pricing on legacy editions stays unchanged for current customers. Salesforce says Max editions will later include Headless 360 capacity.
What changed
Buyers assembled Slack, Tableau, security and AI support as separate purchases across multiple SKUs.
What it unlocks
Buying Salesforce AI agents, Slack, analytics, security and support as one edition.
- Core $195 per user/month
- Advanced $395 per user/month
- Max $550 per user/month
- Max includes 2.75m Flex Credits
What you need to act on it
- a new-edition Salesforce contract
- industry edition pricing not set until later in the fall
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