Market2026-10-30

Merck gave 5,000 employees access to Valence’s Nadia AI coaching tool. It helps managers prepare for performance reviews. Nadia offers advice on wording, sentiment and empathy. Merck plans to roll it out more widely next year. Other tools like Workday’s Sana Coach tie feedback, performance and sentiment together. Culture Amp warns AI tools can feel like surveillance if misused. AI can analyse engagement surveys in minutes instead of weeks. Providers stress AI should assist, not judge or replace human decisions. Some employees prefer AI coaching to avoid feeling judged. AI may miss nuance in body language or conversations.

What it unlocks

Managers get AI-guided advice for performance reviews and difficult conversations.

  • 5,000 Merck employees
  • 53% of global workers using AI
  • 84% would use corporate AI tools if offered
  • 5-10 minutes for survey analysis

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