Gartner reports 77% of board members expect AI to deliver productivity and cost savings. Yet 97% of organizations fail to achieve desired cost savings through productivity alone. 38% of companies are over budget on AI. 85% plan to spend even more next year. Gartner analysts say cost savings from AI are unlikely at this stage. They recommend focusing AI on new possibilities rather than existing work. HR must align leaders on where AI creates the most value. HR should also build self-serve tools and scale AI expertise across the enterprise. Only 21% of time freed by AI is redirected to innovative work. Gartner advises treating AI-freed capacity as an asset for higher-value tasks. The findings come from a Gartner HR survey.

• 77% of board members expect AI to deliver productivity and cost savings
• 3% of organizations exceed cost savings goals via productivity
• 38% of companies are over budget on AI
• 85% plan to spend more on AI next year