Cyber losses are now driven by operational disruptions and sophisticated fraud. Financial fraud and business email compromise make up half of Travelers’ cyber claims. Travelers saw a 57% rise in such claims from H1 2025 to H1 2026. Claim severity is up 30% since 2023. Criminals have shifted from phishing to IT fraud manipulation and token theft. AI helps threat actors access systems, understand data value, and bypass language signals. AI also makes impersonation more convincing across audio, video, and email. Panelists suggest raising awareness and using low-tech verification to mitigate risks. The figures come from a NetDiligence Cyber Risk Summit discussion.
What changed
Cyber losses were mainly driven by ransomware and data breaches.
What it unlocks
Criminals now use AI to perform reconnaissance, overcome language barriers, and impersonate executives more convincingly.
- 50% of cyber claims are financial fraud and BEC
- 57% increase in claim frequency (H1 2025 to H1 2026)
- 30% rise in claim severity since 2023
Sources