Incident2026-10-08

ThredUp CEO James Reinhart said AI costs surprised him. He will not slow employee use of AI. He expects long-term benefits to outweigh early costs. He believes AI will reduce headcount growth and boost productivity. He said ThredUp must improve at projecting AI costs. He presented a slidedeck built by Claude and QA’d by his assistant. ThredUp’s Q2 revenue rose 17% year over year to $90.8 million. Net loss grew 15% to $5.9 million. Active buyers and orders both grew. Operating expenses jumped 17% to $78.6 million.

  • 17% revenue growth YoY
  • $90.8M Q2 revenue
  • 17% operating expenses growth
  • $78.6M Q2 operating expenses

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