Release2026-10-15

Unilever is expanding AI-enabled digital twins to 40 factories worldwide. It will partner with Accenture for the 18-month rollout. The technology models equipment and production lines to monitor performance. Early sites saw waste cuts, capacity gains, fewer stoppages and defect reductions. Predictive maintenance is a key focus for future deployments. Sites are chosen based on potential for significant operational improvements. Advanced factories with existing sensors are prioritized. Unilever stresses clear goals, progress tracking and workforce training. A gamified program called DigiEdge trains employees on digital skills. Agents in the system can act autonomously on low-risk processes.

What changed

Digital twins were deployed at five pilot sites only.

What it unlocks

Predicting equipment maintenance needs and standardizing processes across factories.

  • 40 factory sites
  • 18-month rollout
  • 20% waste cut in Raeford
  • 10% capacity increase in Raeford

What you need to act on it

  • existing sensors and data infrastructure
  • clear initial goals and metrics
  • workforce training via DigiEdge program

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