Bojangles extended its voice AI drive-thru partnership with Hi Auto for multiple years. It will add the tech to 100 more locations by mid-2027. The system already handles 1 million orders weekly across 500 stores. Bojangles reports 98% order accuracy. The expanded rollout covers about two-thirds of its 890 restaurants. A new dynamic upsell feature adjusts recommendations by queue length. The system now pairs orders with car images to reduce mix-ups in dual lanes. The chain first launched the tool, called Bo-Linda, in 2024.

• 1M orders per week
• 98% accuracy
• 100 more locations by mid-2027
• 600 total stores