IBM published a study on AI’s impact on workplace skills. CHROs rank critical thinking as vital in AI-enabled workplaces. Three-quarters of employees say such skills are eroding. Eight in ten CHROs report AI adds invisible work like validating outputs. Nearly half of employees agree AI increases their workload. Fewer employees see managing AI outputs as a future skill. IBM recommends rotations, supervised decisions, coaching and early customer exposure. Workplaces with built-in judgment see higher confidence in AI decisions. IBM’s CHRO urges redesigning work to focus on human strengths. Researchers warn of overreliance leading to de-skilling.

• 3 out of 4 employees report erosion of critical thinking
• 80% of CHROs see AI creating invisible work
• 62% of CHROs report increased confidence with built-in judgment
• 57% report declining confidence without built-in judgment