Survey2026-08-10
The Conference Board reported that most employer AI training covers basic literacy and simple prompting rather than more advanced skills such as directing AI agents. In a survey of nearly 1,300 workers, just over half said they use AI regularly, while only about a third had received employer training in the past six months. Researchers pointed to a lack of dedicated time, hands-on practice and manager support as the main obstacles.
What changed
Employer AI training has largely covered basic literacy and simple prompting.
- 55% regularly use AI
- 1 in 3 trained in past six months
- nearly 1,300 workers surveyed
- customerexperiencedive.com2026-08-10