Gartner unveiled its top strategic predictions for 2027 and beyond. The predictions span three categories: robots everywhere, cost to value, and unknown unknowns. By end of 2030, over 10 billion autonomous agents will clog public services. By 2030, 80% of front-line workers at international firms will use physical AI systems. By 2030, 80% of organizations with public-facing AI will face cost exhaustion attacks. By 2029, 80% of new applications will be disposable and used for under a year. By 2030, $10 trillion in enterprise energy will turn Global 2000 firms into power providers. By 2030, insurers will drive AI governance through strict underwriting standards. By 2029, 25% of Global 500 firms will continuously innovate componentized AI offerings. By 2029, 60% of organizations deploying AI will map AI costs to value or profit. By 2028, 60% of Global 500 companies will embed AI FinOps controls at inference. By 2030, 80% of Global 500 firms will make their CIO the Evidence Custodian for AI accountability. Daryl Plummer presented these at Gartner IT Symposium/Xpo on the Gold Coast.

• 10 billion autonomous agents by end of 2030
• 80% of front-line workers by 2030
• 80% of orgs with public AI by 2030
• $10 trillion in enterprise energy by 2030