Anthropic has replaced its flat per-seat pricing for Claude with a model that charges separately for platform access and for actual usage, according to Forrester's analysis of the May 2026 change. Seat prices fell to $10 per month for general users and $20 for Claude Code, but token usage is now metered and monthly agent credits expire without rolling over. Forrester says clients have reacted negatively because heavy users will pay significantly more, and advises checking the usage assumptions behind any commitment before signing.
What changed
Anthropic charged a flat per-seat fee of $40 or $200 per user per month with API discounts of 10-15%.
What it unlocks
Lower entry seat prices, with usage billed separately and monthly agent credits that expire.
- $10/user/month Claude.ai
- $20/user/month Claude Code
- was $40 and $200 per user
- API discounts 10-15% removed
What you need to act on it
- an Anthropic commercial agreement or subscription
Sources