Survey2026-09-14

Manufacturers see ERP systems as ready for AI-driven gains. Only 33% plan to invest in operational software like ERP this year. Legacy ERP systems were built to record transactions, not to act. AI can now draft emails, update schedules and plan around late shipments. Microsoft launched Dynamics 365 as an agentic ERP for manufacturing. Clorox moved from spreadsheets to an automated ERP as part of a $500M plan. Nestlé shifted its ERP from data centers to the cloud. Schreiber Foods is deploying AI agents across 40 locations. Experts warn against trusting AI output treated as authoritative. Poor data quality can make AI give confident wrong answers faster.

What it unlocks

AI agents can pull data across systems to automate inventory analysis and draft actions.

  • 69% planned investments in physical assets
  • 33% planned investments in operational software
  • $500M Clorox digitization plan

What you need to act on it

  • clean, well-integrated ERP data
  • defined guardrails for autonomous actions

Send this to someone who needs it

Shares the story and its sources. Nothing about you.

What does this mean for your job?

This is the story as everyone gets it. Once a week we send you the version written for your role — what changed, why it matters for the work you actually do, and one thing to try. Free while we tune it.