Amazon is deploying 5,000 smart glasses to delivery drivers this year. The glasses show navigation and drop-off instructions in the driver’s field of view. They guide drivers through each step, from package confirmation to proof of delivery. Hundreds of drivers have used them since last year. Amazon aims to deploy over 20,000 by the end of 2027. The glasses flag issues like pets or address mismatches during delivery. Images captured are anonymized, with faces and license plates blurred. The glasses do not record video or audio. Feedback led to moving the battery and hardware into a vest controller. Privacy controls include encryption and automatic deletion of images.
What changed
Drivers relied on handheld devices for navigation and delivery instructions.
What it unlocks
Viewing navigation, gate codes, and drop-off details hands-free while carrying packages.
- 5,000 smart glasses deployed in 2026
- 20,000+ glasses targeted by end of 2027
- 300+ delivery service partners involved
What you need to act on it
- optional for drivers
- hardware moved to vest controller
Sources