Executives use generative AI more than their workers do. 53% of bosses use it versus 38% of employees. The gap is wider for agentic AI. Executives use AI mainly for research. Employees use it mainly for internet searches. Executives still prefer humans for high-stakes customer service. 18% of senior leaders admit pretending to understand AI. 27% fear career harm without better AI skills. 27% would change jobs for better AI training. 20% feel out of their depth with AI.

• 7,675 U.S. adults surveyed
• 53% of executives using generative AI
• 38% of employees using generative AI
• 18% of executives using agentic AI