Research2026-10-14

Forrester argues MuleSoft Agent Fabric is Salesforce’s most strategic AI asset. Agent Fabric is a control plane for governing AI agents. Forrester sees agentic AI as three planes: build, orchestration, and control. The control plane is the most strategic because it must be multiplatform. MuleSoft leads in API management and has extended its platform to AI governance. Salesforce’s advantage lies in its full platform, including orchestration and context data. Agent Fabric is already a unified product, unlike other parts of Salesforce’s AI stack. Forrester warns Salesforce may prioritize orchestration over control. The market waits to see if Salesforce will expand Agent Fabric’s lead or lose it.

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