California enacted SB 243, a law setting rules for chatbots built to act as companions rather than for customer service or work tasks. Operators must tell users they are talking to a machine when a reasonable person could be misled, run and publish a protocol that routes talk of self-harm to crisis services, and give minors break reminders and protection from sexually explicit output. People harmed by a violation can sue, and annual reporting to the state Office of Suicide Prevention begins in mid-2027.
What changed
California had no specific disclosure or safety rules for chatbots designed to act as companions.
What it unlocks
Anyone harmed by a violation can sue for damages, an injunction and legal fees.
- $1,000 minimum damages per violation
- break reminder every 3 hours for minors
- annual reports start 1 July 2027
What you need to act on it
- operating a companion chatbot platform available to users in California
- leginfo.legislature.ca.gov2026-08-19