Market2026-10-13

Decagon held early acquisition talks with ServiceNow. ServiceNow says those talks are no longer ongoing. Decagon has hired an investment bank to evaluate M&A interest. It has also held early talks with other companies. If no deal materialises, Decagon may raise a new funding round. Decagon was last valued at $4.5 billion. It automates customer support for enterprise customers. It was founded in July 2023 by Jesse Zhang and Ashwin Sreenivas. It has raised over $400 million from investors including Andreessen Horowitz and Index Ventures.

  • $4.5 billion last valuation
  • $400 million raised

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