Survey2026-08-03

A survey conducted by the University of Phoenix and Harris Poll in late June 2026, released in July around the anniversary of the Americans with Disabilities Act (signed July 26, 1990), found that 60% of respondents said artificial intelligence is improving their ability to understand accessibility, particularly at work. The sample comprised 1,019 employed U.S. adults aged 18 and older who had taken a professionally presented training or school course in the previous year. Some 89% said AI could improve workflows such as creating accessible documents. Kelly Hermann, University of Phoenix vice president of accessibility and student affairs, said building accessibility in from the start makes AI-enabled environments more universally usable, citing clearer content, summaries and accurate captions. The report was covered alongside notes that AI hiring rules exist in New York City (2023), California and Texas.

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