Release2026-09-13

GMO Internet Group unveiled Japan’s first robot ambulance for humanoid robots. The van carries engineers, tools, spare parts and a replacement robot to customer sites. If a repair is not possible on site, the damaged robot is taken away for fixing. A replacement robot acts as a temporary stand-in for the customer. The van is not autonomous and requires human engineers to perform repairs. The service aims to reduce downtime for businesses relying on humanoid robots. Currently, only one van operates from GMO Air’s Tokyo headquarters. GMO plans to expand the fleet if demand grows. Japan targets 10 million robots in service by 2040 across industries. The concept mirrors roadside assistance models for cars and machinery.

What changed

Damaged humanoid robots were sent back to GMO Air for repairs.

What it unlocks

On-site diagnosis, repair, or replacement of a humanoid robot within the same day.

  • 1 robot ambulance van in Tokyo
  • 10 million robots by 2040 target

What you need to act on it

  • a humanoid robot deployment
  • Tokyo availability

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